Support

## Blurtr Support### Quick links
- Email support: [email protected]
- Manage or cancel subscription (Apple): https://apps.apple.com/account/subscriptions
- Request a refund (Apple): https://support.apple.com/HT204084
- Privacy Policy: https://blurtr-privacypolicy.carrd.co/
- Terms of Use (Apple EULA): https://www.apple.com/legal/internet-services/itunes/dev/stdeula/---### Get help
- Email us at [email protected] with:
- Subject: Blurtr Support
- Details: device model, iOS version, Blurtr version (Settings → About), steps to reproduce, and screenshots/screen recording if possible.
- Response time: within 1–2 business days.---### Restore purchases (iPhone/iPad)
1. Open Blurtr
2. Go to the paywall
3. Tap “Restore Purchases”If you changed Apple IDs, make sure you’re signed in with the Apple ID used for the purchase.---### Free trial and billing
- 7‑day free trial, then auto‑renews unless canceled at least 24 hours before the trial ends.
- Manage or cancel anytime in Settings → Apple ID → Subscriptions or via the link above.
- Billing and refunds are handled by Apple.---### FAQs
- What is Blurtr?
An AI‑guided active‑recall app. Import notes/PDFs or scan pages, practice blurting (voice or text), and get focused flashcards for targeted review.- Do I need an account?
Sign in with Apple/Google to sync your data securely.- Which languages are supported?
English, Spanish, French, German, Italian, Dutch, and Arabic.- Where is my data stored?
Securely in our cloud services as described in the Privacy Policy; used only to power features you request.- How do I delete my data?
Email [email protected] from your account email with the subject “Delete my Blurtr data.” We’ll confirm within 30 days.---### Troubleshooting
- Microphone/Camera permissions
iOS Settings → Blurtr → enable Microphone/Camera for voice input and document scanning.- Notifications
iOS Settings → Notifications → Blurtr → allow Alerts, Sounds, and Badges.---### Legal
- Developer: Blurtr
- Contact: [email protected]
- Privacy Policy: https://blurtr-privacypolicy.carrd.co/
- Terms of Use (Apple EULA): https://www.apple.com/legal/internet-services/itunes/dev/stdeula/